Critical Mention is a platform for real-time media monitoring, analyzing online discussions across multiple platforms. Its primary function is to assist businesses in staying up to date on what is being said about their brand, industry, or competitors. Critical Mention provides social listening tools that help businesses gain insights into customer sentiment and trends, allowing them to respond quickly and appropriately. It also helps to save time on manual media monitoring by providing automatic alerts and detailed reporting features. Critical Mention provides sentiment analysis, allowing users to quickly determine whether mentions are positive, negative, or neutral. The tool’s robust analytics reveal how frequently people discuss a brand and its competitors, as well as social media reach and top influencers. Key Features: Real-time media monitoring platform Tools for social listening Automated alerts and comprehensive reporting functionalities Sentiment analysis for discerning positive, negative, or neutral mentions Comprehensive data coverage and accurate sentiment interpretation