MeaningCloud
MeaningCloud is a text analytics platform that provides advanced sentiment analysis capabilities to help businesses understand and interpret customer opinions, emotions, and attitudes based on written or spoken feedback. The platform converts subjective customer sentiment into actionable insights, allowing businesses to better respond to customer perceptions. It offers a variety of text analytics solutions that use machine learning, statistics, computational linguistics, data mining, and information retrieval techniques to extract valuable information from text, discover patterns, and interpret results.
Key Features:
Aspect-based sentiment analysis
Classification of feedback into positive, negative, or neutral categories
Identification of emotions, urgency, and intentions from text data
Integration of linguistic resources for accurate analysis
Techniques encompassing machine learning, statistics, and computational linguistics