Tiledesk
TileDesk is an AI-powered customer support and engagement platform that helps businesses manage customer inquiries and interactions. It offers features such as chatbots, knowledge base management, and sentiment analysis.
Best Features:
AI-driven chatbots for handling common customer inquiries and support tickets.
Knowledge base management for creating and organizing support articles.
Sentiment analysis to gauge customer satisfaction and identify issues.
Integration with messaging apps, email, and helpdesk software.