Zoho CRM is a CRM platform that offers AI-powered lead management, contact management, and sales forecasting features. It helps businesses streamline their sales processes and improve productivity. Best Features: AI-Powered Lead Management: Zoho CRM uses AI algorithms to automate lead scoring and qualification, helping sales teams identify high-potential leads more efficiently. Contact Insights: It provides AI-driven insights into customer behavior and preferences, enabling businesses to personalize their interactions and improve customer relationships. Sales Forecasting: Zoho CRM offers predictive analytics tools for sales forecasting, allowing businesses to forecast future revenue and plan resources effectively.